0121 782 6400 sales@realtrading.co.uk |
 

Privacy Policy

  1. Introduction

    At Real Trading Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

  2. Eligibility

    We may collect personal information such as your name, email address, phone number, payment details, and browsing activity when you:

    • Register on our website
    • Make a purchase
    • Subscribe to newsletters
    • Contact customer service
  3. How We Use Your Information

    We use your information to:

    • Process orders and payments
    • Provide customer support
    • Send promotional materials (with your consent)
    • Improve our website and services
    • Ensure security and prevent fraud
  4. Ensure security and prevent fraud

    We do not sell or rent your personal information. However, we may share it with trusted third parties to:

    • Complete transactions (payment processors, shipping partners)
    • Comply with legal obligations
    • Improve our services (analytics providers)
  5. Data Security

    We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

  6. Your Rights

    You have the right to:

    • Access and correct your personal information
    • Opt-out of marketing communications
    • Request the deletion of your data
    • Lodge a complaint with a data protection authority
  7. Cookies

    We use cookies to enhance your browsing experience and collect analytics. You can control cookie preferences through your browser settings.

  8. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

  9. Contact Us

    If you have any questions about this Privacy Policy, please contact us at sales@realtrading.co.uk or 0121 782 6400.